PRIVACY POLICY

Last updated: 13 December 2025

Your privacy matters to me. This Privacy Policy explains how personal information is collected, used, stored, and protected in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

Information I Collect

When you interact with my website or place an order, I may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Communication records

  • IP address and device data (for security and analytics)

Payment details are processed securely by trusted third-party payment providers and are never stored by me.

How Your Information Is Used

Your personal information is used strictly to:

  • Process and deliver orders

  • Communicate order updates

  • Provide customer support

  • Improve my website and services

  • Comply with legal and regulatory requirements

I do not sell, rent, or trade your personal information to third parties.

Data Protection & Security

I take reasonable technical and organisational measures to safeguard your personal information against loss, unauthorised access, misuse, or disclosure.

Marketing & Communication

You will only receive marketing emails if you have opted in. You may unsubscribe at any time by clicking the unsubscribe link or contacting me directly.

Your Rights Under POPIA

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Lodge a complaint with the Information Regulator of South Africa

For privacy-related inquiries, contact:
📧 support@claire-jewelry.co.za